商务英语协商索赔对话

索赔(claim) 就是受到损失的一方当事人向违约的一方当事人提出损害补偿的要求，下面小编为大家整理的商务英语协商索赔对话，但愿对大家有用!

商务英语协商索赔对话

Claim

A：Our investigation results tell us that the factory party is responsible for the cargo damage.1 We are so sorry for the inconvenience we brought to you in this matter.

B：Well， thats all right.

A：The factory party agreed to pensate for your damage.

B：Thanks. I would like to know the details about the plan of pensation.

A：We are not going to carry these damaged goods back. Would you accept to buy these goods at half price Wed like to use the payment as our pensation fee.

B：No problem.

A：We are pletely responsible for this accident. We warrant we wont make this kind of mistake again.

索赔

A：关于货物破损一事，我方调查的成效表明是厂方的责任。给贵公司添了很多麻烦，我们深表抱歉。

B：啊，不必客气。

A：厂方同意补偿损失的要求。

B：感谢，我想知道具体的处置方案。

A：破损货物就不筹算运回去了，能以半价处置给你们吗?我想这部门款就当补偿金了?

B：没有问题。

A：此次事故完全是由我方失误造成的，我方包管从此不再发生这类事故。