商务电话礼仪英语对话

在日常工作中,公司的工作人员掌握一些接听电话的礼仪,让对方在你亲切的话语中心平气和地谈事情,下面小编为大家整理的商务电话礼仪英语对话，但愿对大家有用!

商务电话礼仪英语对话

A：Hey, Helen, Do you know what happened today?I got to know I suck on the phone. You know, in my old job I never used English at work.Everyone was Chinese, my co-workers, my boss, my clients...I watched American TV programmes all the time, but this is totally different.

B：You have to get used to it, most people we deal with here are foreigners. Nearly all of the phone calls I make are in English.

A：Do you have any special rules here for making phone calls in English?

B：You mean something like etiquette?Yes, there are some guidelines, but they arent set in stone. Different people do it in a different way.

A：I think I need to go over(重温)my phone etiquette.

B：Foreigners like to follow rules, especially the British. If you arent professional on the phone, or sound unenthusiastic or indifferent, they wont want to deal with(与打交道)you.

A：OK, I had better start practicing.

参考译文

A：嗨，海伦，你知道今天发生了什么事吗?我才发现我打电话很糟糕。你知道，我以前的工作，上班从来不用说英语，我周围的人，像我的同事、老板、客户等等都是中国人。我天天看美国的电视节目，但是这感受完全不一样。

B：你要习惯这里的环境，在这里，与我们打交道的大部门是外国人，我几乎每次打电话都是用英语的。

A：在这用英语打电话有什么特别的讲究吗?

B：你是说礼节之类的吗?是的，有一些规则，但也不是一成不变的，每个人的做法不一样。

A：我想我得重温一下电话礼仪了。

B：外国人喜欢遵循原则，特别是英国人。如果你打电话不敷专业，或听起来声音不敷热情，态度冷淡，他们就不肯意与你打交道。

A：好吧，我最好开始练习。